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In India, shared services refer to the practice of outsourcing non-core business functions to a centralized team that provides services to multiple business units or departments within an organization. The primary objective of this model is to simplify processes, cut costs, and enhance efficiencies
One of the primary advantages of shared services is cost savings, as it reduces the expenses associated with staffing, infrastructure, and technology. Standardization of processes and procedures can also lead to improved efficiencies and higher-quality services. Additionally, shared services are easily scalable, which makes it simple for organizations to adjust to changes in their business needs.
This model enables organizations to focus on their core business activities and strategies by outsourcing non-core functions. Shared services can increase efficiency, faster response times, and improve customer satisfaction. By leveraging specialized professionals and resources, shared services can enhance the quality of service and help organizations meet the needs of their customers and stakeholders more effectively. It also provides a flexible and scalable model that can adapt to changing circumstances and support growth, making it an attractive option for many businesses.
Shared services in India refer to outsourcing non-core business functions to a central team that serves multiple business units or departments within an organization. Shared services aim to streamline processes, reduce costs, and improve efficiencies.
Our shared services offerings include:
- Shared Service Model
- Dedicated Support Model
Support Model
Support methodology, will caters all SAP Functional & Technical Support for multiple SAP Production Instances along with Legacysystems, interfacing SAP Enterprise Core Cost Effective Methodology for the customers, since the overheads maintaining personal will get
eliminated
Dedicated Support Model
- Our Deployed dedicated team to provide support
- Team will be based On-site / Off-Shore as per requirement
- Model Offers Support Service Level (SLA) performance agreements
- We will Manage overall Scheduling for resources based on Time & Material
Shared Support Model
- Ticket based Model with Defined SOW (Scope of Work)
- Off-Shore Support
- Support for Multiple Clients
- Commercials will be based on SOW and tickets.
- Client has flexibility to review the SOW and can adjust the activities accordingly
Our shared services model offers organizations several benefits, including:
Cost savings: By consolidating resources and eliminating redundancies, organizations can achieve significant cost reductions.
By outsourcing non-core functions to a centralized team, organizations can reduce costs associated with staffing, infrastructure, and technology.
Improved efficiency: Standardizing and streamlining operations through shared services can lead to increased efficiency, faster response times, and improved customer satisfaction.
Shared services can provide standardized processes and procedures, reducing duplication and inefficiencies across business units.
Better quality: Leveraging specialized professionals and resources through shared services can result in improved quality of service, meeting the needs of customers and stakeholders better.
With a dedicated team of professionals focused on specific business functions, shared services can provide higher quality services and support.
Increased agility: Shared services provide a flexible and scalable model that can adapt to changing business needs and market conditions, enabling organizations to respond quickly.
We can help your organization achieve these benefits by providing tailored shared services solutions that meet your specific needs. Contact us today to learn more.
By outsourcing non-core functions, organizations can focus on their core business activities and strategies.
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